To make sure your message is received and replied within efficient time, Grow In Cloud allows you to send the requests using more than one method.
To choose to send requests via both methods, SMS and E-mail:
- Click on Calendar from the navigation
- Click on Calendar notification
- Then under the notifications set appointment is requested to on
- Now you can see the options to send request by SMS, E-mail,both or none
- Click on Both to request appointments through SMS and E-Mail.
Choose either SMS or E-mail in consideration to suite your customer preference.
Please note that when you are sending a request to a customer for confirmation of an appointment
In Calendar > Schedule an appointment - tick 'request client confirmation' to request client confirmation.