As well as sending appointment reminders, ensuring an effective appointment cancellation notification system in place is also essential for sustainability of your clients. Grow in cloud provides you with the customisable options to send cancellation notifications, in order to keep the clients trusted and satisfied within you.
Grow In Cloud allows you to send cancellation notifications for scheduled appointments via:
- Both (SMS and E-mail)
To send notification via E-mail:
- Click on Calendar from the navigation
- Choose calendar notification from the settings navigation
- Then under the Cancelling appointments set appointment is cancelled to on
- Now you can see the options to send cancellation for scheduled appointment by SMS, E-mail,both or none.
- Click on E-mail to send cancellation notification through E-mail.
- Click on save at the bottom of the page to save the changes.
you can select SMS if you wanted to send the cancellation notification only via SMS.
you can also click on Both to send cancellation notification for scheduled appointments through both SMS and E-Mail.
Choose the option none if you do not reuire to send cancellation notification.